London Cartilage Clinic concierge service is run by our patient coordinator who provides our patients with an extremely high level of guidance and support from the moment you call the clinic to the day you fully recover.
We start on the phone with you to ensure that all your medical records, previous x-rays and MRIs, videos from surgery, and any other relevant information is in our hands when we see you in the clinic.
We take the time to help you understand what a visit is like at London Cartilage Clinic, what to expect, who you will meet, and how you will be cared for. If you are travelling internationally or coming in from out of town or for surgery, high level hotels and chauffeur would be arranged for you. Meals and relaxation plans preoperatively will be tailored according to your personal preferences.
We have access to high end rehab facilities to ensure your recovery runs smoothly.
Our nurses will coordinate any prescriptions you may need and plan for your post-op recovery appointments. Daily or sometimes twice daily physiotherapy visits will be scheduled with our team. Your entire experience will be managed carefully to ensure your optimal outcome. We take care of you every step of the way. For further information please contact us on vip@mskdoctors.com